Google states that its mission is to organize the
world’s information and make it universally accessible and useful. This mission
statement is rather generic at a first glance. This is the intention of
libraries, the intention of schools, the basic intention of every intellectual,
since it is their hope to obtain knowledge and then be able to make that
knowledge available to others. However, while libraries, schools, and scholars
all have similar intentions, they are different from Google in a very important
respect, they are self-oriented. When a library obtains a book, it is kept in
its store. When a school hires a new instructor, they are paid to teach at that
specific school. When an intellectual learns something new, they first affirm
their own self-esteem. Where Google is different is that it seeks to collect
and organize information without making any claim to it. Its purpose is a
conduit, rather than a focus, meaning that it does not seek to synthesize, but
only to collect and relay.
However, while Google makes no claims about its own
individuality or sovereignty, it recognizes that the most effective means of
gathering information is by borrowing the knowledge of the individuals it
networks. Google’s genius, then is that instead of seeking to extract
information from these individuals, it plays on the psychology of individuals
in that they are naturally driven to socialize, chronicle their experiences,
and provide meaningful content to others.
Is it any wonder that most of Google’s apps and
services are free? For every YouTube video, every blog someone posts, every
photo uploaded, every website created, every business started, it adds to
Google’s networked data, making it stronger and closer to an ultimate and
literal fulfillment of its missions statement.
In addition to fulfilling its goal, though, it does
something inadvertently. By providing free ways for individuals to express
themselves, it gives something back. Each individual that has something they
feel needs to be said, they have an easy, free, and effective medium which
allows them to communicate to the world at large. While Google try hard to be
an unbiased conduit for data, it allows itself to become a way to amplify
individuality by allowing millions of people the opportunity to transmit their
identity across the globe, to people who would never know them otherwise. In
this way, Google provides a lens that allows not just the world’s information,
but the world’s personality to become universally accessible.
I appreciate the comparison to libraries at the beginning of the post. Perhaps it is possible to see Google as a throwback to an earlier and grander conception of the library--the library of Alexandria. We know libraries as fragments of knowledge with incomplete stacks, there was once a dream of a complete library. Google is the reanimation of that dream, at least by one way of thinking.
ReplyDeleteI am also struck by the idea here that Google is somewhat self-effacing. It seems like it is nothing, but in actuality its character is in the harvesting of the individuality it gives expression to.